1. Who we are

Growetic
Website: https://www.growetic.com
Email: [email protected]

Growetic is a digital marketing and automation agency that helps businesses with lead generation, marketing campaigns and automated customer communication.

2. Personal data we process

We only process personal data that is necessary for providing our services.

This may include:

  • Name
  • Phone number
  • Email address
  • Company name
  • IP address
  • Communication history
  • Marketing interactions

Personal data is only processed when you voluntarily provide it to us, for example via a contact form, WhatsApp message or email.

3. Use of WhatsApp

Growetic uses the WhatsApp Business Platform (Cloud API) provided by Meta Platforms Inc to communicate with customers and leads.

When you contact us via WhatsApp or explicitly consent to being contacted via WhatsApp, we may process:

  • Your phone number
  • Message content
  • Related metadata such as timestamps and message type

This data is used for:

  • Customer communication
  • Customer support
  • Marketing follow ups only when consent has been given

Growetic does not send unsolicited or spam messages via WhatsApp.

4. Legal basis for processing

We process personal data based on:

  • Your explicit consent
  • Performance of a contract
  • Legitimate business interest such as customer communication and service delivery

You can withdraw your consent at any time by contacting us.

5. Sharing personal data

We do not sell or share your personal data with third parties unless required for service delivery or legal obligations.

For WhatsApp communication, data is processed through:

  • Meta Platforms Inc

Meta processes this data according to their own privacy policy:
https://www.facebook.com/privacy/policy

6. Data retention

Personal data is not retained longer than necessary for the purposes for which it was collected, unless a legal retention obligation applies.

WhatsApp conversations are retained as long as required for communication and follow up purposes.

7. Data security

Growetic implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access and disclosure.

8. Your rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing
  • Request data portability

You may exercise these rights by contacting [email protected].

9. Cookies and tracking

Growetic may use functional and analytical cookies to improve website performance and services. Tracking is conducted in accordance with applicable laws and regulations.

10. Policy updates

Growetic reserves the right to update this Privacy Policy at any time. The latest version will always be available on www.growetic.com